We use SSL encryption, secure servers, and industry-standard security measures to keep your personal and payment data safe. No payment information is stored on our website.
We collect basic details such as your name, email, phone number, address, and order information. This helps us process orders, ship products, and provide customer support.
Your information is never sold. We only share data with trusted partners like payment gateways and delivery services to complete your order.
You can log in to your account and update your name, address, phone number, and other details anytime.
Yes. You can contact us at support@egpower.com to request account deletion or removal of your personal information.
Payments are processed securely by trusted gateways (UPI, Cards, Net Banking). EG Power does not store or access your card details.
Once shipped, we will send a tracking link to your email or phone. You can also check order status under My Account → Orders.
Yes. All battery banks, ESS units, solar inverters, and Home UPS systems come with a manufacturer warranty. Warranty varies by product.
Absolutely. All lithium battery products meet safety standards, undergo multiple quality checks, and are tested for performance and durability.
